Coaching for excellence

Objectives

Target Groups

Contents

Objectives

By the end of this program, participants will be able to:

  • understand the roles & responsibilities of a coach
  • adopt appropriate coaching styles
  • acquire effective coaching skills
  • give constructive feedback
  • coach for development

Target Groups

Those who have people management responsibilities

Duration: 1 day

Pre-requisite: N/A

Class Size: 20

Contents

  • What is coaching
  • Responsibilities of a coach
  • Performance problems: why people under-perform
  • Solutions for different performance problems
  • Giving constructive/positive feedback
  • Feedback as a coaching opportunity
  • Managing difficult situations
  • The positive feedback framework
  • How to set stretch goals

Remarks