Facilitation Skills

Objectives

Target Groups

Contents

Remarks

Objectives

By the end of this program, participants will be able to:

  • understand the whole facilitation process
  • prepare systematically for facilitating a group meeting
  • interact with others more effectively
  • get more desired outcome from their meetings / presentations
  • find out their areas for improvement in facilitation

Target Groups

For staff who are required to chair meetings, conduct training sessions/presentations and interact with their customers & colleagues

Duration: 1 day

Pre-requisite: N/A

Class Size: 16

Contents

  • Role of a facilitator
  • Principles of facilitation
  • Planning the structure and processes of facilitation
  • Initiating and maintaining an open, collaborative climate
  • Managing constructive and destructive differences
  • Reviewing outcomes and evaluating process
  • Key points in facilitating cross-border teams.
  • Tips for facilitating video-conference and tele-conference

Remarks

With proper planning and preparation, any meeting can be effective and enjoyable. Meetings have several functions. They give members a chance to discuss and evaluate goals and objectives, keep updated on current events, provide a chance to communicate and keep the group cohesive. But most of all, meetings allow groups to pull resources together for decision making. If the facilitator starts with a careful plan and finishes with a thorough follow-up, the meeting will “run smooth.”