Guidance on constructing effective English email writing
Business & Email Writing – BASIC
Objectives
By the end of this program, participants will be able to:
- understand IQ and EQ in a corporate environment
- leverage on EQ and Social Intelligence
- understand Assertiveness from a EQ perspective
- identify assertive behaviour vs. aggressive and passive behaviours
- integrate professional rapport in being assertive
Target Groups
All Staff
Duration: 1 day
Pre-requisite: N/A
Class Size: 16
Contents
- The secret of success
- The EQ approach
- What is assertiveness
- How to be assertive
- Personal action planning
Remarks
This transformational program focuses on insightful self-discovery, impactful principles and practical skills to equip participants with emotional intelligence to apply the Art of Assertiveness at the workplace. Designed to build confidence and positivity, the session leverages on contemporary interpersonal techniques to enable the individual to strike a balance between IQ and EQ to achieve successful outcomes in a challenging corporate environment. The objective is to attain organisational goals while maintaining collaborative working relationships with business partners.